This Privacy Policy explains how Easy Sender for WhatsApp Web, a WATools.ai product (we, us, or our), handles information when you use the Easy Sender Chrome extension (the Extension) and its related purchase, activation, and support pages.
It applies to the Chrome Web Store item identified as jabojenieafdlmdnpojfenpkclngceci and any Easy Sender version or listing that links to this policy. Easy Sender is an independent product and is not affiliated with, authorized by, endorsed by, or sponsored by WhatsApp LLC or Meta Platforms, Inc.
1. Scope and who is responsible
WATools.ai is responsible for the Easy Sender data practices described here. This policy covers the Extension, its configuration, entitlement and checkout flows, uninstall feedback, and support interactions. It does not govern WhatsApp, Chrome, payment providers, or other websites you visit; those services have their own privacy policies.
2. Data flow at a glance
Data category
How it is processed and stored
Who receives it
WhatsApp account number, installation ID, plan and activation status
Read from WhatsApp Web or generated by the Extension; stored in Chrome Extension storage; used for entitlement checks and included in some diagnostic or uninstall events.
WATools.ai service infrastructure at wawebsender.com; Alibaba Cloud Log Service for diagnostics; the uninstall page when opened.
Contacts, groups, imported Excel lists, recipient numbers, message text, placeholders, and button text or links
Read or entered for sending, personalization, export, and task resume; held in browser memory or Chrome Extension storage. Recipient numbers and message or button text can also be included in diagnostic events.
WhatsApp/Meta for messages you direct us to send; Alibaba Cloud Log Service for relevant diagnostic events. Exported files go to your chosen download location.
Selected attachments and voice recordings
Selected and processed in the browser; files or recordings can be cached locally for sending and resume. Diagnostic events may record the media type or outcome.
WhatsApp/Meta when you send them. The Extension does not routinely upload the media files themselves to WATools.ai application servers.
Device details, language, country, feature events, send results, and errors
Stored locally where needed and sent over HTTPS as operational telemetry.
Alibaba Cloud Log Service in us-west-1 (United States) and authorized WATools.ai personnel.
Purchase email, WhatsApp number, plan, transaction, and activation details
Submitted when you start checkout or enter an activation code; stored in order, subscription, and entitlement systems.
WATools.ai backend APIs at wawebsender.com and the payment provider displayed at checkout.
Uninstall context and support requests
Uninstall URL parameters are sent when Chrome opens the feedback page; support information is processed when you contact us.
WATools.ai service infrastructure and support personnel; uninstall URL values may also appear in browser history and server logs.
Visits to related watools.ai pages
Website analytics can process page visits and interactions, subject to your browser and cookie settings.
Google Analytics (Google LLC).
3. WhatsApp data processed for features you choose
Easy Sender works with the WhatsApp Web session in which you are signed in. Depending on the feature you choose, it can access:
Your WhatsApp account number and available contact or group names, numbers, and membership information.
Recipient numbers and contact fields that you type, import from Excel, or select in WhatsApp Web.
Message text, placeholder values, resolved personalized text, button labels and links, attachments, and voice recordings that you compose or select.
Sending lists, drafts, progress, and results needed to resume a task or export information at your request.
Local sending and export handling
The Extension uses this information in your browser to prepare and send messages through WhatsApp Web. Messages, attachments, and voice notes you send are delivered to WhatsApp/Meta and your selected recipients under WhatsApp's policies. Files you export are saved to the download location you choose and remain there until you delete them.
Local preferences and task state
The Extension can save settings, installation identifiers, contact lists, imported rows, message drafts, sending progress, selected media or audio, and plan state in chrome.storage.local. Some preferences are saved in chrome.storage.sync and may be synced by Chrome through your Google account if Chrome Sync is enabled. Clearing local Extension data does not retract messages already sent through WhatsApp.
4. Information transmitted to our services
4.1 Account, license, and entitlement data
The Extension sends your WhatsApp account number to our backend when checking plan or entitlement status. If you enter an activation code, we receive the code and WhatsApp number to verify and bind access. Our backend stores related plan, subscription, activation, and transaction records needed to provide access.
4.2 Product usage and diagnostic telemetry
The Extension records feature actions, send outcomes, and errors. Events can include event type and time, installation time, UUID, Extension version, WhatsApp account number and country inferred from it, browser type, user agent, platform, language, plan or feature context, recipient or target phone numbers, message text (including resolved placeholders), button text, attachment type, sending status, and failure details. Some validation events can also include entered recipient lists or invalid numbers.
These event fields are transmitted over HTTPS to Alibaba Cloud Log Service for troubleshooting, service operation, abuse prevention, and compatibility work. Message text and recipient numbers may be present in diagnostic logs. The Extension does not routinely upload attachment files or voice recordings themselves to our application servers.
4.3 Configuration and connection requests
The Extension requests feature configuration from cdn2.waplus.io. That service and our websites or APIs can receive ordinary connection metadata, such as IP address, user agent, and request time. The Extension may open a user-selected support or help destination operated by WATools.ai or its product-family infrastructure.
4.4 Checkout and payment data
If you start a purchase, we process the email address you enter, your WhatsApp number when available, selected plan or price, payment method category, Extension identifier, and order or transaction status. Our backend uses these details to create an order, provide a checkout link, deliver purchase or activation information, and manage subscription access. The hosted payment provider collects payment credentials on its own checkout page; the Extension does not ask for full card details in its popup.
4.5 Uninstall feedback and support
When the Extension is uninstalled, Chrome may open a page on wawebsender.com. Depending on what is available, the URL can contain your WhatsApp number, installation time, country, UUID, Extension version, and product name. Visiting the URL sends its parameters to that service and can place them in browser history or server logs. If you contact support, we process the contact details, issue description, screenshots, and files you choose to provide.
5. How we use information
Provide the sending, personalization, group export, attachment, voice, and task-resume features you request.
Store drafts, lists, progress, preferences, and identifiers needed for those features.
Check entitlement, bind activation codes, process purchases, send related emails, and manage subscriptions.
Diagnose failed sends, compatibility issues, licensing, checkout, and other operational errors.
Provide configuration and support, understand uninstall patterns, respond to privacy requests, and meet legal obligations.
6. Chrome permissions and website access
Permission or access
Why Easy Sender uses it
storage and unlimitedStorage
Save settings, identifiers, sending lists, drafts, selected media, and task state in Extension storage.
scripting and activeTab
Run or communicate with the Extension's WhatsApp Web interface when you use its features.
*://*.whatsapp.com/*
Access WhatsApp Web to read the data needed for the sending or export action you request.
A content script on all URLs
Listen for Extension-initiated payment messages. Its presence does not give the Extension a general purpose to collect other pages' contents or browsing history.
Optional *://*/* host access
Allow user-triggered actions that need an additional site. You can manage optional site permissions in Chrome; the related feature may not work if access is refused.
Network access
Reach the entitlement, configuration, diagnostics, checkout, uninstall, and support destinations described in this policy.
7. When and with whom we share information
We disclose information only for the purposes described in this policy. The current categories of recipients are:
Recipient
Data and purpose
WATools.ai service infrastructure, including Easy Sender APIs and uninstall pages at wawebsender.com
WhatsApp account number, purchase email, plan and activation details, order and transaction records, uninstall URL parameters, and request metadata needed to operate Easy Sender.
Alibaba Cloud Log Service (us-west-1, United States)
Diagnostic events that may include account and recipient phone numbers, message or button text, identifiers, device details, sending status, and errors. Alibaba Cloud processes these as our cloud service provider.
WhatsApp/Meta and your chosen recipients
Recipient numbers, messages, attachments, and voice notes that you direct Easy Sender to send through WhatsApp Web.
The payment provider displayed at checkout
Email, order, plan or price, transaction reference, and payment information you enter on its hosted page when you choose to purchase.
Google LLC
Chrome Sync may store synced Extension preferences if you enable it. Google Analytics can process visits and interactions on related watools.ai pages.
WATools.ai product-family configuration and support infrastructure (cdn2.waplus.io and user-selected support destinations)
Ordinary request metadata needed to deliver configuration or open a help or support destination.
Legal or corporate recipients
Information where required by law or legal process, to protect users and service security, or as part of a business transfer subject to applicable notice and safeguards.
We do not rent or sell user data. WhatsApp and Meta handle sent messages and media under their own policies. We do not routinely upload the selected media files themselves to our application servers.
8. Storage locations and retention
Category
Storage and retention
Sending lists, imported rows, drafts, progress, settings, and selected media or audio
Stored in Chrome Extension local storage as needed for the feature, normally until you delete the data, clear Extension storage in Chrome, or uninstall the Extension. Files you export remain at your chosen download location until you delete them.
Synced preferences
Stored through chrome.storage.sync and may remain in your Google account according to your Chrome Sync settings.
Diagnostic events and errors
Stored in Alibaba Cloud Log Service in the United States under our configured retention schedule and deleted when that period expires. Contact us for the current duration or to request deletion where applicable.
Order, subscription, entitlement, and activation records
Stored in WATools.ai backend systems while needed to provide access, handle refunds or disputes, prevent misuse, meet tax or accounting duties, and satisfy applicable law; then deleted or de-identified where permitted.
Payment-provider records
Retained by the provider under its own privacy policy and legal obligations.
Support and privacy requests
Retained while needed to answer the request and document the response, then deleted or de-identified unless law requires longer retention.
Messages and media already sent
Handled by WhatsApp/Meta and recipients under their own policies. Clearing Extension storage or uninstalling Easy Sender does not retract them.
9. International data transfers
Our providers and infrastructure may process data outside your country. In particular, Easy Sender diagnostic logs are transmitted to Alibaba Cloud Log Service in the United States (us-west-1). WhatsApp, Google, payment providers, and our backend may process data in other locations under their respective service arrangements and policies. Where required, we use contractual and organizational safeguards for international transfers.
10. Security
Remote service calls and diagnostic events use HTTPS/TLS for data in transit.
Access to backend records and diagnostic logs is limited to authorized personnel with a service, support, or security need.
Settings, drafts, and task state are stored with Chrome Extension storage APIs on your device; Chrome Sync may handle synced preferences if enabled.
We use reasonable access controls and retention practices. No transmission or storage method can be guaranteed completely secure.
11. Your choices and privacy rights
Choose which contacts, groups, recipient lists, messages, and attachments to use or send.
Remove drafts or lists where the Extension interface allows, clear Extension data in Chrome, disable Chrome Sync, or uninstall Easy Sender. Delete exported files separately from your device.
Manage optional site permissions in Chrome. A feature requiring refused access may be unavailable.
Use browser and cookie controls for Google Analytics on related watools.ai pages.
Request access, correction, deletion, restriction, objection, or portability where applicable by emailing [email protected]. Include the relevant WhatsApp number, purchase email, or installation ID so we can locate records. We may need to verify your identity and may retain information where law or a pending transaction requires it.
12. Chrome Web Store Limited Use disclosure
Easy Sender's use and transfer of information received from Chrome APIs and WhatsApp Web is limited to providing or improving its disclosed user-facing sending, personalization, export, media, and task-resume features, and to operating the supporting services described above.
We do not sell user data or transfer it for personalized, retargeted, or interest-based advertising.
We do not use user data to determine creditworthiness or for lending purposes.
Authorized personnel may access account, transaction, or diagnostic records, including message content present in logs, only when needed for support with your consent, security or abuse investigation, legal compliance, or internal operations using aggregated and anonymized data where possible.
We transfer user data only as needed to provide or improve Easy Sender, protect users and the service, comply with law, or complete a business transfer subject to applicable safeguards.
13. Legal bases
Where applicable law requires a legal basis, we process information to perform our contract with you (providing features and paid access you request), for our legitimate interests in operating, securing, and improving Easy Sender, with consent where required, and to comply with legal obligations.
14. Children's privacy
Easy Sender is not intended for children under 13, and we do not knowingly collect their personal information. If you believe a child has provided information to us, contact us so we can investigate and delete it where required.
15. Changes to this policy
We may update this policy when Easy Sender's features, data practices, or legal requirements change. We will post the revised policy at this URL and update the date above. If a change materially affects data practices, we will provide any additional notice or consent required by law or Chrome Web Store policy.
16. Contact us
For privacy questions or data requests, contact the Easy Sender team at WATools.ai. Include "Easy Sender for WhatsApp Web" in your message so we can route it correctly.